Enterprise Help Desk
Ontech Systems provides a SLA backed help desk through our US based network operations center. We provide clients with on-demand support on a 24/7 per user basis through our help desk which offers a consistent monthly cost per user, no matter what time or where they are in the world.
Mark Dohnal – President, Mike Piotrowski – Owner
Knowledgeable, High Quality 24/7 Support
For years, we have provided 24/7 support to facilities, police and emergency departments, remote users, and local staff with great success. Help desk support includes a dedicated phone number, email, and chat.
Our help desk team is able to provide your business with the documentation, communication, reporting, and resolution time needed to manage your user needs so you can focus on other high level network tasks.
Contact a local account manager today to discuss how we can best assist you.
Enterprise IT Solutions