Enterprise Help Desk

Ontech Systems provides a SLA backed help desk through our US based network operations center.  We provide clients with on-demand support on a 24/7 per user basis through our help desk which offers a consistent monthly cost per user, no matter what time or where they are in the world.

Mark Dohnal – President, Mike Piotrowski – Owner

Knowledgeable, High Quality 24/7 Support

For years, we have provided 24/7 support to facilities, police and emergency departments, remote users, and local staff with great success. Help desk support includes a dedicated phone number, email, and chat.

Our help desk team is able to provide your business with the documentation, communication, reporting, and resolution time needed to manage your user needs so you can focus on other high level network tasks.

Contact a local account manager today to discuss how we can best assist you.

Our IT support and services have been rated 5 / 5 based on 10 testimonials from our clients.

Enterprise IT Solutions

Are Security Risks Lurking in Your Network?

We will identify potential vulnerabilities in your network. No obligation. No cost to you.

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Free Network Discovery


During your FREE Network Discovery, we will identify high risk vulnerabilities in your network and make recommendations to strengthen the security of your network – from data backup, to firewalls, server security and more.

No obligation. No commitment. Put us to the test!

Thank you for requesting a free Network Discovery from Ontech Systems. Your request has been received and one of our staff members will get back to you soon to schedule our assessment of your current network.