VoIP Business Phone Services

Whether you’re a small business looking to streamline your phone system costs or a sizable company looking to transition your existing technology into VoIP, Ontech Systems has the knowledge and experience to help you understand the advantages a VoIP telephone service can offer versus using your local telephone service company.

Voice over IP (VoIP, abbreviation of voice over Internet Protocol) commonly refers to the communication protocols, technologies, methodologies, and transmission techniques involved in the delivery of voice communications and multimedia sessions over the internet. In other words, VoIP is phone signals are delivered over the internet instead of from your local phone company.

Kevin Hegel – VoIP Specialist

VoIP is a Cost Effective Phone Technology Quickly Rising in Popularity Among Businesses

VoIP phone systems are less expensive than analog systems since your monthly rate remains the same regardless of how many calls you make or what distance you are from the person you call. And with our packages, you don’t have to make a big initial investment in hardware.

Ontech jumped into the VoIP industry in 2008 and currently has numerous installations from a small office to larger, multi-location businesses.

Since 2004, Ontech Systems has provided IT support to numerous businesses and government offices through Southeast Wisconsin. As an authorized reseller of Allworx, Ontech Systems is the largest Allworx partner in the state of Wisconsin.

Cut Your Costs with Business VOIP Solutions

Since our inception, Ontech has maintained 98% of our clients for nearly a decade – one of the highest client retention rates in our industry.

Rather than locking our customers into long term contracts, we believe our IT support speaks for itself.

There is absolutely no risk to you.

If you’re not happy with our services, simply let us know. Please contact our office by email (262) 522-8560 to schedule a time to discuss how VoIP can play a role in your business and help reduce unnecessary telephone costs.

Even in the age of internet and instant messaging, telephone communication remains a key part of doing business. From the smallest startup to the largest multinational corporation, every firm needs a sound business phone system.

Today, many small businesses are choosing robust business VOIP solutions. At Ontech Systems, we specialize in providing businesses with end-to-end IT support, including the best simple small business phone system – VOIP solutions. VOIP technology has come a long way in recent years, with falling prices and enhanced capabilities.

The combination of lower prices and higher quality has put business VOIP phone services within reach for many small businesses, and chances are it is the right solution for your organization as well.

Contact our sales team online or by phone at (262) 522-8560 today to learn more about VOIP and what it can do for your small business. With five Allworx certified technicians on staff, since 2008, Ontech Systems has been the largest Allworx partner in the state of Wisconsin.

Contact Information

Ontech Systems

N85W16186
Appleton Ave
Suite A
Menomonee Falls, WI 53051

Our IT support and services have been rated 5 / 5 based on 10 testimonials from our clients.

FAQ's: VoIP Business Phone Services

What Does VOIP Stand For?

The IT world is full of acronyms, and VOIP is just one more example. The acronym stands for Voice Over Internet Protocol, and the name is a perfect description of what it does.

What is VOIP and What is It Used For?

Business VOIP solutions use an internet connection to facilitate voice calls. In its most basic terms, VOIP means getting your phone service over the internet, and there are both home and business solutions available.

VOIP can be used for a number of different applications, including home phone service. Many consumers now use VOIP for their home phone service, but this solution is most often found in the world of business.

What is a VOIP Phone Line and Why is it So Appealing to Small Businesses?

When your business gets its phone service from a local telephone company, the signals being sent back and forth are all analog. Those analog telephone signals are as old as the telephone itself, but technological advances have created new and better commercial phone systems for small businesses.

Unlike traditional analog signals from the local phone company, a VOIP system uses digital signals. Those signals can then be sent over the internet, just like the rest of your company’s data.

How Do Business VOIP Solutions Work?

As you might expect, VOIP uses your internet connection to provide telephone service. Instead of a traditional phone line, a VOIP system relies on your internet connection, so it is important to make sure your internet speed is sufficient to handle the load.

The good news is that a typical internet connection should be all you need to make VOIP work. As long as you have a reasonably fast and stable internet connection, you should have no trouble with a digitally based phone system.

In technical terms, a VOIP system works by turning analog telephone signals into digital signals. These digital signals are then sent over the internet, creating a strong and stable telephone connection. The voice quality of a good VOIP system is as good as, and often better than, that of your local phone company.

Traditional Phone Systems vs. VOIP - Why Make the Switch?

More and more businesses are making the switch from traditional phone service to VOIP, but the question remains – is the change really advantageous? Why should you make the switch and what advantages can your organization gain?

There are a number of potential benefits for organizations of all sizes. Business VOIP solutions are more affordable than ever before, and lower prices have led to the rising number of businesses searching for business VOIP providers.

Compared to traditional phone service, a quality VOIP solution can provide lower costs month after month. VOIP service typically costs less than the same type of service from the phone company. Those lower costs can really add up over time, creating a big advantage for organizations that make the switch to VOIP.

Businesses that switch to VOIP can also save money on long-distance and cross-border calls. This is a big deal, especially for businesses with long distance offices and managers who need to communicate across time zones.

What Are the Advantages and Disadvantages of Using VOIP in Business?

There are a number of potential advantages to VOIP solutions compared to traditional phone service, but there are some possible drawbacks as well. Let’s take a look at some of the benefits and challenges of implementing a VOIP phone system for your small business.

ADVANTAGES

When it comes to business phone systems for small business, advantages of switching to a VOIP solution include:

  • Lower costs: VOIP phone service is typically much less expensive than comparable service from the phone company. Depending on the number of local and long distance calls they make, businesses who transition to VoIP often see a 25-50% savings off their monthly phone bill!
  • Greater capabilities: VOIP systems have a number of capabilities that traditional phone companies simply do not offer.
  • Automatic call routing: With a VOIP system, incoming calls can be automatically routed to your VOIP phone, regardless of your physical location.
  • Facilities remote work: Employees equipped with VOIP equipment can work from anywhere, including their own homes.

DISADVANTAGES

There are a few potential disadvantages to implementing a VOIP system, including:

  • Conversion costs: The cost of converting an existing phone system to VOIP can be high for large organizations with a lot of individual connections.
  • Training requirements: VOIP solutions will require some training to get staff acquainted with the new system.
  • Reliance on an internet connection: Since VOIP works over the internet, your phone service will be dependent on the quality and stability of your internet connection.
  • Latency: Some VOIP solutions are subject to latency, but you can largely avoid that problem by choosing a top quality supplier. Ontech Systems is an authorized reseller of Allworx VOIP services, one of the best VOIP providers in the industry.

If you’re looking to cut costs and reduce your monthly phone bill, the stability, low cost and exceptional features of a small business VOIP solution may be a great option for your organization. Ontech Systems can help you design a VOIP solution that is perfect for your business.

The Allworx Trade IN & Trade UP Program is Here!

Grow with Allworx Connect™ as your business needs grow.

If your organization is using the new Allworx Connect VoIP technology, take comfort in the fact that if you outgrow your lower capacity Connect server, you can trade UP to a higher capacity Connect server with Allworx Trade in, Trade up or Transfer.

  • Trade in an older Allworx server for a brand new Allworx Connect™ server, and get all the power and features that come with it.
  • Trade up from a lower to higher capacity Allworx Connect server as your business needs grow. Risk free.
  • Transfer your software keys over to the new server for a low, one-time fee. Yep, you don’t have to pay the software key price differences for the new server.

Get more details and answers to frequently asked questions here.

Looking for Funds to Complete a Phone System Upgrade?

Our partner, Orion Communications, Inc. can help you find the funds (in your already tight budget), for technology upgrades or a new telephone system! Orion’s teleSAVE service finds an average of 28% monthly savings. If there are no savings found, there are no costs to you!

How does the Orion Communications teleSAVE program work?

To find these savings, Orion Communications develops a living inventory of all voice, data, and Internet services. By getting a full understanding of your organizations utilization, many services are assessed or disconnected. Ensuring your billing is correct and receiving credits for past billing mistakes translates into more money to spend on upgrades.

It is important to note, that although Orion is reducing costs, they are not reducing the productivity and efficiency of your telecom environment. Orion often finds newer technologies and strategic services that make your organization bigger, faster, and stronger, for less. Disaster recovery, specific business needs, increased capacity, and improved speeds are often outcomes of their teleSAVE services. If there are no savings found, there are no costs to you!

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