FAST, RESPONSIVE, EXPERT ENTERPRISE IT SUPPORT
Enterprise IT Solutions - Southeast Wisconsin
Since 2004, Ontech Systems has provided large, enterprise level clients in Southeast Wisconsin with an extremely high level of IT support & customer service. We understand the challenges facing local CIO’s, enterprise system administrators, and their teams. Our ability to implement the latest solutions, and provide technical resources coupled with training and certifications can help you and your team fulfill increasing IT demands.
Ontech provides managed service solutions to our larger enterprise accounts as a package or a la carte.
Ontech Systems can support your enterprise IT support needs on a project basis or by working in tandem with your internal IT staff.
Contact Ontech for Premium Enterprise IT Services
Whether you are looking for long-term enterprise IT service management, or need help with an immediate issue, Ontech Systems has you covered. Contact one of your account managers today to learn more about our offerings for enterprise businesses.
flexible, customized IT solutions
Enterprise IT Support Options
Hourly IT & Project Support
Enterprise level accounts typically utilize us to assist in a project, provide coverage for vacations, or even train internal staff to seamlessly integrate IT solutions into their business processes.
Our local service team has the skills, experience, and certifications to address any upcoming project. Our NOC 24×7 support allows us to adapt to your schedules and maintain business uptime. Some common enterprise projects include, but are not limited to:
- Microsoft 365 Email & Application Migrations
- Microsoft Azure
- Network Security Solutions
- Servers Upgrades & Migrations
- Business Continuity and Disaster Recovery
- Project Engineering, Concept Design, & Training
Co-managed IT Support
In-house IT is common among enterprise level businesses. With in-house IT staff, you can deal with emergencies when they arise and technicians are under your own direction.
But due to time constraints and the rapid pace at which technology changes, sometimes it makes sense to partner with an outsourced IT provider.
Ontech is available to fill in the gap and work in tandem with your internal IT staff. We can be involved as little or as much as you’d like. We build the project and scope around your internal IT team
Whether you need to supplement in-house IT support, get assistance with a specialized IT solution or improve managed IT and security services in your business, a quick 10 minute call is all it takes to see if Ontech is a good fit.
Contact us to discuss your Enterprise IT needs, goals and expectations.
Enterprise Managed Services
Ontech’s Enterprise Managed Services combine the ease of consistent and predictable monthly IT costs with exceptional IT support service through our Remote Monitoring & Management (RMM) tools.
Whether your company is seeking to outsource its IT support, or you need to reduce the load on your existing IT technicians, our managed services plans are adaptable to any scenario.
Managed IT Security
Enterprise scale businesses are at greater risk of cyber-attacks and information breaches than ever before. Ensure your business is prepared while reducing the burden on your own team with Ontech’s enterprise managed security services.
Our 24/7 managed security services allow you to identify potential threats to your network, and provide you with individualized solutions to reduce your risks. We also ensure you have the documentation you need to meet ever changing compliance demands.
Get started today with a Security Assessment that can provide you with the tools and information you need to protect your network from a security breach. Or, request a 100% complementary audit of your current network infrastructure and a Q&A session with our network consultant.
Enterprise Help Desk
We provide enterprise clients with expedited, on-demand support on a 24/7 per user basis through our help desk services. Help desk support includes a dedicated phone number, email, and chat.
Plus we will also provide your business with the complete documentation and reporting you require to actively monitor issues and stay compliant.
Ontech has a foundation in networking which allows us to design, maintain, troubleshoot and effectively manage the traffic on enterprise networks of all sizes.
Our highly skilled technical department also has the knowledge and certifications to provide project management, sales engineering, and VCIO services. The result is a clear, seamless VoIP experience.
Your Enterprise IT Expert
Secure your business network now – don’t become another statistic.
Why Ontech Systems?
- Communication skills – We focus on documentation to keep you informed and up to date.
- Response time – You’ll get a phone call/email within an hour during normal business hours.
- Pro-active approach – We’re not a break/fix firm. We take into consideration your company’s growth outlook as well.
- No long term contract – We don’t lock our clients into long-term contracts. If you’re not happy with our services, simply let us know.