FAST, RESPONSIVE, EXPERT ENTERPRISE IT SUPPORT
Enterprise IT Solutions
Since 2004, Ontech Systems has provided large, enterprise level clients in Southeast Wisconsin with an extremely high level of IT support & customer service. We understand the challenges facing local CIO’s, network administrators, and their teams. Our ability to provide technical resources with training and certifications on the latest solutions can help you and your team reach increasing IT demands.
Mark Dohnal – President, Mike Piotrowski – Owner
Our IT support and services have been rated 5 / 5 based on 10 testimonials from our clients.
We Keep You Informed & Up To Date
Our service teams practice industry standards and put a high focus on documentation to keep you informed and up to date. Ontech also provides project management, sales engineering, and VCIO services through our highly skilled technical department.
Our goal is to ensure that enterprise clients have thorough management of their network and we have the latest skills and certifications to design, maintain, troubleshoot and upgrade networks of all sizes.
At Ontech Systems, we pride ourselves on offering 3 things that separate us from the competition:
- Communication Skills – We focus on documentation to keep you informed and up to date.
- Response Time – You’ll get a phone call/email within an hour during normal business hours.
- Pro-active approach – We’re not a break/fix firm. We take into consideration your company’s growth outlook as well.
- No Long Term Contract – We don’t lock our clients into long-term contracts. If you’re not happy with our services, simply let us know.
"Ontech is always very responsive whenever something does happen and we need help right away..."
“I am a firm believer of when a job is done well and exceeds expectations, that acknowledgment should be made to recognize the individual(s) responsible for this!! We identified a network connection issue that was randomly happening in April. Scott did some investigation and determined it could be a possible server issue. We continued to troubleshoot the issues that were happening, and agreed that we need to replace the servers.
To our entire agency’s surprise, we did not have one urgent issue with our systems and the transition went flawlessly. This is due to Mark and Scott’s time spent with me discussing our needs, and also their high level of knowledge in their respective fields. Jared has done a great job so far with Vault and we look forward to that project being finalized in the next few days.
Everyone involved has been a pleasure to work with and I appreciate their patience dealing with my million questions during this process. I just wanted to pass on these good words about your employees and I know Scott spends a ton of his personal time working on our issues, and although I don’t expect that, it makes solutions come about much quicker and for that we thank him!!!
– W. S.
Enterprise IT Solutions
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A quick 10-minute call is all it takes to see if we're a good fit. If we aren't for whatever reason, we'll point you in the right direction.