FAST, RESPONSIVE, EXPERT ENTERPRISE IT SUPPORT

Enterprise IT Solutions - Southeast Wisconsin

Since 2004, Ontech Systems has provided large, enterprise level clients in Southeast Wisconsin with an extremely high level of IT support & customer service. We understand the challenges facing local CIO’s, enterprise system administrators, and their teams. Our ability to implement the latest solutions, and provide technical resources coupled with training and certifications can help you and your team fulfill increasing IT demands.

Managed Services

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Available by package or a la carte.

Help Desk Services

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SLA backed help desk through our US based network operations center.

Managed Security

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Project services or consistent managed security.

VoIP Phone Solutions

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Meet user requirements and enhance the user experience.

Security Assessment

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Protect your network from a security breach.

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Ontech Systems can support your enterprise IT support needs on a project basis or by working in tandem with your internal IT staff.

Contact Ontech for Premium Enterprise IT Services

Whether you are looking for long-term enterprise IT service management, or need help with an immediate issue, Ontech Systems has you covered. Contact one of your account managers today to learn more about our offerings for enterprise businesses.

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flexible, customized IT solutions

Enterprise IT Support Options

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Hourly IT & Project Support

The needs of our larger, enterprise level accounts primarily revolve around the ability to assist in a project, provide coverage for vacations, or even training for your internal staff so you can seamlessly integrate IT solutions into your business process moving forward.

Our local service team has the skills, experience, and certifications to address any upcoming project. Our NOC 24×7 support allows us to adapt to your schedules and service windows that are critical to maintain business uptime. Some common enterprise projects include, but are not limited to:

  • Microsoft Office 365 Email & Application migrations
  • Microsoft Azure
  • Network Security Solutions, Assessments & Audits
  • Servers:  Upgrades, Virtualization, Hosted and On Premise, SAN deployments
  • Infrastructure: Firewalls, Site-to-Site Connectivity, Switches, Wireless Deployments
  • Business Continuity and Disaster Recovery
  • Project Engineering, Concept Design, & Training
  • Plus many more

Contact us to discuss your needs, goals, expectations for your upcoming project.

Co-managed IT Support

In-house IT is common among larger enterprise level businesses. With in-house IT staff, you can deal with emergencies when they arise and technicians are under your own direction.

But due to time constraints and the rapid pace at which technology changes, at times it makes sense to partner with an outsourced IT provider.

Ontech is available to fill in the gap and work in tandem with your internal IT staff. We can be involved as little or as much as you’d like.

Whether you need to supplement in-house IT support, get assistance with a specialized IT solution or better utilize managed IT and security services in your business, a quick 10 minute call is all it takes to see if Ontech is a good fit.

Enterprise Managed Services

Managed services allow businesses to have consistent and predictable monthly IT costs, while at the same time, exceptional service through our Remote Monitoring & Management (RMM) tools.

Some of our enterprise clients rely completely on our NOC and managed service model. Others combine the benefits of our managed services along with their local onsite technicians to incorporate a hybrid service approach to manage their IT needs.

Managed services and the tools provided have allowed Ontech to support clients not only in SE Wisconsin, but also across the globe. As your business leans more toward mobility and data is stored in various locations, our managed service offerings allow us to effectively provide the level of support that your business demands.

Our service offerings include:

  • 24×7 coverage and support on all devices of your network
  • Global Help Desk: 24×7, Business Hours, and off hours options available
  • Mobile Device Management Solutions
  • Plus many more…

Contact a local account manager today to discuss the various plans and options available in our managed Services portfolio.

Enterprise Help Desk

We provide clients with on-demand support on a 24/7 per user basis through our help desk which offers a consistent monthly cost per user, no matter what time or where they are in the world.

For years, we have provided 24/7 support to facilities, police and emergency departments, remote users, and local staff with great success. Help desk support includes a dedicated phone number, email, and chat.

Our help desk team is able to provide your business with the documentation, communication, reporting, and resolution time needed to manage your user needs so you can focus on other high level network tasks.

Contact a local account manager today to discuss how we can best assist you.

 

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“The most responsive, knowledgeable, and efficient IT systems company we have worked with. Ontech set our clinics up with a great system for moving forward with the ever changing healthcare environment and have given excellent support for every aspect of our IT platform. Thank you Ontech!!”

– JC, The Bridge Health Clinics & Research Centers, Inc.
Milwaukee, WI

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“If you need effective and prompt network and computer based services, the answer to your needs is Ontech Systems. No matter how big or small the problem, a call to Ontech means that help is on the way! Costs are reasonable. Technicians are friendly. Problems solved!”

-LV, Vanden Huevel & Dineen
Germantown, WI

Managed IT Security

Meet the Changing Compliance Needs in Your Industry

Due to changing compliance requirements across industries, the demand for consistent 24/7 management and monitoring of network events, logs, and potential breaches is increasing.

The ability to stop a breach or security threat before it happens or before it becomes a larger problem can give you an advantage in the wide world of network security.

Our managed security services can provide you with the reporting, documentation, and preventive measures you need to meet ever changing compliance demands.

One of the best places to begin is with a Security Assessment that can provide you with the tools and up to date information to protect your network from a security breach – whether it be internal or external. After a Security Assessment, you can comfortably prioritize the remedy of security threats, determine a budget, create a plan, and take action.

Contact a representative from our security team today to discuss the Security Assessment in further detail.

Enterprise VoIP

Our team has a foundation in networking that allows them to understand the complexities of your network and provide a secure foundation to manage the network traffic properly. The result is a great VoIP experience.

Our service teams practice industry standards and puts a high focus on documentation that keeps you informed and delivers a simple VoIP migration experience. Ontech also provides project management, sales engineering, and VCIO services through our highly skilled technical department.

Our goal is to ensure that enterprise clients have thorough management of their network and we have the latest skills and certifications to design, maintain, troubleshoot and upgrade networks of all sizes.

Contact an account manager to schedule a Free VoIP Assessment and Evaluation today!

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“As our company has grown over the years, the Ontech staff has exceedingly met our needs and demands and helped us navigate through the evolving, and sometimes challenging, IT world.”

– SP, Cities and Villages Mutual Insurance Companies
Wauwatosa, WI

ONTECH SYSTEMS

Your Enterprise IT Expert

Secure your business network now – don’t become another statistic.

Ontech Systems

Why Ontech Systems?

  • Communication skills – We focus on documentation to keep you informed and up to date.
  • Response time – You’ll get a phone call/email within an hour during normal business hours.
  • Pro-active approach – We’re not a break/fix firm. We take into consideration your company’s growth outlook as well.
  • No long term contract – We don’t lock our clients into long-term contracts. If you’re not happy with our services, simply let us know.
enterprise network discovery

Identify Hidden Security Loopholes in Your Network

For a 100% complementary audit of your current network, infrastructure, server(s), PC’s, backup, security performance, reliability and a Q&A session with our network consultant, register for a Free Network Discovery.

Ontech Systems, Inc

Greater Milwaukee IT Support
N85W16186 Appleton Ave
Menomonee Falls, WI 53051

Hours: M-F 8am-5pm

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