VoIP phone systems are less expensive than analog systems since the monthly rate remains the same regardless of how many calls your business makes or if they are long distance.
Microsoft Teams offers audio and video calling capabilities that can replace your current office phone system. Employees can use Teams Phones to make or receive calls on their computer, tablet, or mobile device using the calls tab. Or, if they are already in a chat, they can switch to a call from the phone icon to share updates or clarify important details.
Start voice and video calls over internet with Teams contacts or place an audio call using the dial pad. Just like the traditional office and VoIP phones, employees can access call history by incoming, outgoing, and missed calls. They can check voicemail by reading a transcript of the message, or by listening to the audio. Settings are available to customize things like incoming calls, voicemail greetings, and ringtones. And, if employees are on the go, they can transfer calls between devices to minimize interruptions.