Ontech Systems Reviews

It’s important to us at Ontech Systems to be transparent about how we help our clients. Discover what past businesses in the Greater Milwaukee area have said about working with us. We’re proud of the work we do and the solutions we offer to our neighbors and community. We will continue to work hard to ensure your IT needs are always met. 

Latanya Lee
Latanya Lee
10:16 11 May 22
Beth Brown
Beth Brown
17:59 13 Apr 22
Wade Thomas
Wade Thomas
23:50 19 Aug 21
Outstanding Service! Surpassed all our expectations.Their professionals maintained out business IT needs without any prior knowledge of our infrastructure of over 250 computers.Without any supervision they took care of all our IT needs. Starting with small problem (fixing printers, dealing with user issues) or larger projects (Imaging multiple computers and setting up a production cell).When we had an emergency and their professional came immediately to help us after short notice even after work hours.Management very efficient and entire process of acquiring their service was quick and simple.Overall an impressive performance.
Allan Raven
Allan Raven
13:48 10 May 21
Great effort by the Ontech team in transition of our IT services. Ontech took time to understand our needs and focused resources accordingly. Well done!
Ken Wallace
Ken Wallace
13:53 12 Jan 21
Worked with Dawa as he came to install my Nest Thermostat at our new place. He was awesome! Very friendly, knowledgable and easy to talk to. I will request to have him do more work of mine when needed.
Eric Swanson
Eric Swanson
03:31 05 Sep 20
Great company. Great people. Enough said!
Ben Meyer
Ben Meyer
03:49 12 Jun 20
Scott Schepp does an amazing job for us. He is constantly checking on things for us and keeping things up to date. When we have a problem he is very responsive and ready to get us up and running very quickly. We definitely appreciate that very much. Scott makes our jobs much easier as we know he is always there to help. Having that support is imperative for our Company! We have had IT techs in the past and they do not even compare to what Scott does for us!
Karen Lambie
Karen Lambie
16:01 13 Jan 20
Ryan Custer
Ryan Custer
19:36 20 Dec 19
Great Customer Service and Response Time to any Issues.
Rich
Rich
22:05 03 Jul 19
OnTech has been very flexible in meeting our technology needs and has been a great resource for the smallest of technical questions all the way to strategic questions around security and future tech investments.
Ane Ohm
Ane Ohm
20:49 21 Jun 19
As a customer, I am pleased with Ontech's commitment to answering our questions and assisting my team. They are a solutions provider and always make sure we are taken care of -- no matter how general or specific our needs are.
Morgan Plagenz
Morgan Plagenz
19:41 21 Jun 19
Since OnTech Systems originally updated our network services, they have worked with our team to maintain our critical data communications. In the rare circumstance we have had any challenges, the OnTech team has been very responsive.
dan flaschberger
dan flaschberger
15:17 21 Jun 19
I always get top notch service from this company. They set up a server, oncloud, and new computers at my old place of work. Once I moved to a different company, I knew exactly who I wanted to call to help us set up new software and computers.Any time that we have questions or need a new computer system setup with all the bells and whistles, they are quick to respond. The techs are also very knowledgeable and FAST. I have nothing but positive things to say about Ontech Systems.
Tiarra Detert
Tiarra Detert
19:34 20 Jun 19
Hope Drews
Hope Drews
17:36 20 Jun 19
Excellent service, tech support goes above and beyond the call of duty.
Bryan Clark
Bryan Clark
13:30 16 May 19
Amazing people, techs, and management. There is a bright future for anyone having the pleasure of working with Ontech.
khaled Salem
khaled Salem
22:26 15 May 19
We have been utilizing Ontech for almost 3 years now. They have been great with response time to service calls and are very knowledgeable with HIPAA and Security which is a very important part of our business. They stay on top of current requirements and recommend appropriate software/hardware when needed/required.
Kelli Feucht
Kelli Feucht
13:55 21 Aug 18
Our company has been with Ontech Systems, Inc. for many years. Scott Schepp is our Tech. No matter what the issue, he is there for us, and extremely helpful. He explains things in a way a "non techy" person is able to understand. Scott goes out of his way to ensure that we are taken care of immediately and follows up on all of our questions, no matter how small, in a professional manner. Highly recommend!
Boyd Hunter
Boyd Hunter
19:17 14 Aug 18
Mark D
Mark D
15:32 10 Aug 18
My company has been with Ontech Systems, Inc. since their start. No matter the issue, big or small, their staff are quick to respond and get things resolved. Their team is extremely helpful when it comes to staying current in the ever-changing world of IT, and they are an instrumental part of our preparations for the future. Highly recommend!
Stephanie Padiasek
Stephanie Padiasek
13:31 10 Aug 18
We hired Ontech to provide a complete solution since we are a small company and do not have an IT department. They came thru with flying colors! Recently we just moved to a new location and Ontech was there to get it done!
Mciver Engineering
Mciver Engineering
15:14 09 Aug 18
Ontech does many things right. From the initial assessment of the IT needs of my office they have worked to anticipate potential problems, offer different solutions, and make sound technical and financial recommendations that best suit my specific needs. Their willingness and ability to educate me on the different options or concerns that have popped-up is greatly appreciated! I know that I am not their only client, yet they always make me feel like the only person on the schedule. In 2017, they started an online portal to view and pay the invoices. It is a wonderful way to keep on top of my IT expenses. Mike, Mark, Jackie, Katelyn, Dan and the other members of the tech support team are wonderful!
Michael Steck
Michael Steck
13:15 09 Aug 18
I have had Ontech as our IT partner for many years now and continued to be impressed with the quality of service they provide. Their secret sauce is their team members are both highly qualified IT professionals as well as having great people skills. They are a great partner that helps us understand and implement what we need from an IT perspective to grow. I have referred them to other business owners / operators and they too have had great things to say about Ontech.
Don Melnikoff
Don Melnikoff
21:16 08 Aug 18
Ontech Systems meets the needs of our small professional service firm. We have used their IT services for several years now and feel that with today's scammers such as server, e-mail and internet intruders getting more clever with attacks each day that we are on solid ground. Our technician Dan is great to work with on simple and the most complex IT matters that we experience. We are always confident with Ontech as our go to IT firm.
Blue Chip
Blue Chip
20:52 08 Aug 18
Our business has been using Ontech for a number of years and Dan is our main technical consultant that handles any questions or concerns we encounter on a daily basis. The service has been nothing short of great! Ontech goes out of there way to ensure that we are taken care of immediately and follows up to all of our questions, no matter how small, in a professional manner. Highly recommend!
Cindy Katzke
Cindy Katzke
22:03 07 Aug 18
Great place! I completely trust this company. I highly recommend.
Linda Vanden Heuvel
Linda Vanden Heuvel
18:36 07 Aug 18
Ontech has been a great partner. They've helped is with our onsite hardware, cloud storage, Office 365, and VOIP phone system. Everything they've done for us has been very well implemented and supported.
Ryan Hetzel
Ryan Hetzel
14:37 07 Aug 18
I have used Ontech System for my business and personal computer needs for years. I came to them in a situation where I had lost my current IT company and needed to immediately have them assess and recommend what I needed to protect and run my business. They were amazing! They are professional, prompt, budget conscious, and generally a great company and people to work with. I have recommended them to many of my professional and personal contacts. I cannot say enough about who they are and what they deliver.
Trudy Gebhard
Trudy Gebhard
13:58 07 Aug 18
For over 4 years, Ontech Systems has provided Public Allies with a consistently high level of support and customer service that has allowed us to have full confidence and trust in them. We've worked with other IT companies, but none of them come close to the service provided by Ontech.
Sean Luedke
Sean Luedke
04:15 17 Feb 17
We’ve been outsourcing Ontech for a couple of years now. Their staff is knowledgeable, responsive, and proactive. We utilize them for onsite IT services, monthly managed services, and network projects. They do their homework on our various software systems to make sure our network always meets system requirements. Dan is our main man at Ontech. He has the ability to explain to me the IT side of things in normal, understandable words. IT issues can bring your business to a halt. Ontech keeps it going!
Mary Sylvester
Mary Sylvester
20:40 08 Feb 17
Ontech has supported our IT needs for over 7 years. The service that is provided far exceeds our expectations. Our business relationship with Ontech is a great partnership that ensures all of our IT requirements are met.
Sue Schoedel
Sue Schoedel
20:33 07 Feb 17
We hired OnTech a year ago, and are grateful we did! Prior to, we heard complaining from team members regarding various tech elements. No more! Our company invested in the equipment/programs they suggested for OUR company and OUR size of staff. They were spot on! No more complaints about slow computers, programs freezing up, or being tied to the phone. OnTech has given us freedom, flexibility and security in our day to day work life. In fact, I’m not sure how we functioned without them!Have a problem? Need something urgent fixed/looked into? ONTECH! Today is a GREAT example of their efforts. I called in with a problem that had a team member shut down. Shortly after, our IT Consultant, Dan Dineen, called to help me and SOLVED the issue. Dan is endlessly patient; his knowledge is amazing and he’s always going above and beyond. That’s OnTech as a whole! I’m impressed every time I need to call in for help.If you are looking for help with any of your IT needs, look no further! Call them TODAY!
Mary Helbick
Mary Helbick
20:52 31 Jan 17

I am a firm believer of when a job is done well and exceeds expectations, that acknowledgment should be made to recognize the individual(s) responsible for this!!

We identified a network connection issue that was randomly happening in April. Scott did some investigation and determined it could be a possible server issue. We continued to troubleshoot the issues that were happening, and agreed that we need to replace the servers. Within a matter of two weeks, we discussed our options, included disaster recovery components that needed to be built into the server, along with installing Vault to replace our current back-up solution, Mark came and presented this in English to the owner, and as of Monday, June 16, we have a completely functioning server.

As a customer, you always expect the best of what you are going to be paying for, however, when it comes to computers to be integrated into an existing active environment and add the factor of Scott not being familiar with our agency management software, I had a few doubts of functionality etc. To our entire agency’s surprise, we did not have one urgent issue with our systems and the transition went flawlessly. This is due to Mark and Scott’s time spent with me discussing our needs, and also their high level of knowledge in their respective fields. Jared has done a great job so far with Vault and we look forward to that project being finalized in the next few days.

Everyone involved has been a pleasure to work with and I appreciate their patience dealing with my million questions during this process. I just wanted to pass on these good words about your employees and I know Scott spends a ton of his personal time working on our issues, and although I don’t expect that, it makes solutions come about much quicker and for that we thank him!!!

Craig has already given your company out as a reference, so thanks again and we look forward to our continued relationship!

Wendy - Hartford, WI

As a very small office of only three people, what is most important to ACEA is the trust and confidence in a company we would use for our technology needs as a compliment to the customer service our business provides.

Ontech understood this from the get-go and has worked diligently with us to build that trust and confidence to become our total-technology provider. And that is the fact – the trust was built because of Ontech’s committed group of professionals, their knowledge of the field and willingness to listen and make the best recommendations for our technology needs – from hardware to clouds

Ontech is always very responsive whenever something does happen and we need help right away; they listen to what we are experiencing as the issue and appreciate our perspective in assigning it the priority attention as needed. They are cognizant of every business’ need to contain costs.

We really enjoy Ontech’s quarterly health-check visit to our office. It is an excellent way for us to ask questions, keep our pulse on issues “before” they happen and stay abreast of possible new technology/products and many other ways to help us reduce cost. License renewals are also streamlined because of the relationship we have built in the last decade.

Lastly, we really enjoy the newsletter and being informed about new developments in the technology platform that we wouldn’t necessarily know about in our business environment.

It is always a pleasure to be called as a reference; who doesn’t love to be able to be honest in their praise of a solid, well-run company with the kind of leadership the best business relationships are built from.

CS

Allied Construction Employers Association

Ontech Systems, Inc. has been one of the best service provider decisions we have made as a small business. In the past 5 years we have reviewed many of our supplier and vendor relationships, and our relationship with Ontech has been one of the very few we have decided to keep without hesitation.

The reasons for this decision are expertise, price, service and most of all TRUST. Our interactions with Ontech, specifically with Kevin, Mark, and Mike, have been a partnership where they work with us to provide solutions that fit our business model and needs, not just what would benefit them financially. In fact, many times our best option as a small business is not the most expensive one.

In addition, we are in a business where our members are high level Manufacturing Executives who work long and non-traditional hours making it necessary for us to be operating 24/7. Ontech is with us every step of the way responding to our issues in a timely and professional manner causing us little to no downtime.

Ontech Systems, Inc was and is unquestionably the best choice for us and I would recommend them whole heartedly to any family member, friend or business colleague.

KR

The Paranet Group

The most responsive, knowledgeable, and efficient IT systems company we have worked with.  Ontech set our clinics up with a great system for moving forward with the ever changing healthcare environment and have given excellent support for every aspect of our IT platform.

Thank you Ontech!!

JC

The Bridge Health Clinics & Research Centers, Inc.

If you need effective and prompt network and computer based services, the answer to your needs is Ontech Systems.  No matter how big or small the problem, a call to Ontech means that help is on the way!  Costs are reasonable.  Technicians are friendly.  Problems solved!

LV

Vanden Huevel & Dineen

Ontech has been our single source for network and server support, IT budgeting, and project planning for nearly 10 years. Ontech’s consultants are attentive to our needs, communicative, and always available when we need them. They make us feel like we are their only account, which is wonderful!

DS

As our company has grown over the years, the Ontech staff has exceedingly met our needs and demands and helped us navigate through the evolving, and sometimes challenging, IT world.

SP

Cities and Villages Mutual Insurance Companies

With the entire IT world getting more complicated we knew we would need more support from Ontech and haven’t been disappointed. We have been using them as our consultants since they opened for business and continue to be impressed with their knowledge and quick response to our issues. They have someone in their support group to help with anything we come up with, including our manufacturing/accounting software. When our system goes down for any reason, they are able to help us get back up and running. I would (and have) recommended them to anyone looking for a great IT consultant company!

CD

Desert Aire Corp- A Wauwatosa based PR firm

Since 2010, Ontech Systems has been providing computer consulting and technical support to the Village of Hales Corners. We were attracted to Ontech because of their experience and expertise in working with smaller municipalities. Ontech has provided the village with cost effective and reliable solutions that have met or exceeded our IT needs. If a hardware or software problem occurs, their capable technical support staff responds in a timely manner and rapidly resolves the issue.

MM

Village of Hales Corners

My team compares our old IT to driving a covered wagon and the new IT to driving a Ferrari.

A Wauwatosa based PR firm

If you need effective and prompt network and computer based services, the answer to your needs is Ontech Systems. No matter how big or small the problem, a call to Ontech means that help is on the way! Costs are reasonable. Technicians are friendly. Problems solved!

LV

Microsoft Certified Partner
VMWARE certified professional
Microsoft Azure
HP Business partner

Ontech Systems, Inc

Greater Milwaukee IT Support
N85W16186 Appleton Ave
Menomonee Falls, WI 53051

Hours: M-F 8am-5pm

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