We’ve all fallen victim to a technology crisis at some point in time. And when you need help most, phone support is typically the best option. But phone-based IT support has gotten a bad rap – for good reason.
You might recall frustrations with “John”; your India-based IT support rep who “helped” you troubleshoot an issue with your printer. One hour later, you’ve accomplished little and your issue has been escalated to “level 2” support. Not a good experience. But IT support doesn’t have to be an aggravating event that throws your day into a tailspin.
If you’ve heard of managed IT services before, but you’re not sure if this the IT support your Milwaukee area business needs, check out this short 2 minute video that explains what this service really is.