On-Demand IT Support When You Need It Most

You’ve been there before – we all have.

Your presentation is due in a few hours when suddenly, a vital piece of technology goes haywire. What now? You’re on deadline and have no time to spare. Should you call the hardware manufacturer or the software company? Out of desperation, you might try Google for a ‘quick fix’. 6 million results? On second thought, maybe not.

How Can Managed IT Services Help Your Greater Milwaukee Business?

We’ve all fallen victim to a technology crisis at some point in time. And when you need help most, phone support is typically the best option. But phone-based IT support has gotten a bad rap – for good reason.

You might recall frustrations with “John”; your India-based IT support rep who “helped” you troubleshoot an issue with your printer. One hour later, you’ve accomplished little and your issue has been escalated to “level 2” support. Not a good experience. But IT support doesn’t have to be an aggravating event that throws your day into a tailspin.

If you’ve heard of managed IT services before, but you’re not sure if this the IT support your Milwaukee area business needs, check out this short 2 minute video that explains what this service really is.

Our IT Desk Services Deliver Fast & Effective Support

On-demand, 24/7 Live IT Support

Whether you travel internationally for business and need support late into the night, or you work early morning hours to get a head start on your day, our U.S. based IT specialists are ready to serve you morning, noon and night.

Seasoned Technicians For Swift Issue Resolution

Our technicians have a minimum of two-years’ experience resolving application, desktop and network-level issues. You can count on receiving consistent, reliable, top-tier support every time you call.

Microsoft Office Professionals

All Service Desk technicians are certified Microsoft Office professionals who are qualified to deliver support for Outlook, Word, Excel and PowerPoint

Immediate Customer Recognition

With our unique customer recognition technology, each time one of your users calls the Service Desk, the technician instantly sees your customer profile so they can quickly move onto correcting problems instead of gathering initial customer information.

App Support – We’ve Got You Covered

Our Service Desk provides you with support for popular applications for Office Productivity Suites, desktop publishing, graphics, browsers, Email, anti-virus, Word Processing, database, domains, PC, Network, desktop operating systems and wireless devices.

Ready to Talk?

A quick 10-minute call is all it takes to see if we’re a good fit.  If we aren’t for whatever reason, we’ll point you in the right direction.

Microsoft Certified Partner
VMWARE certified professional
Microsoft Azure
HP Business partner

Ontech Systems, Inc

Ontech Systems, Inc.
N85W16186 Appleton Ave
Menomonee Falls, WI 53051

Hours: M-F 8am-5pm

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